Privacy Policy


This privacy policy is about how collects, stores and processes client and website visitor data. You must be at least 18 years of age to use this Website. By using the Website and agreeing to this Privacy Policy, you represent and warrant that you are at least 18 years of age. Please read these terms and conditions carefully, as they affect your legal rights.


To operate our Website and provide you with access to our products/ services, we may collect or receive the following types of information. You have the right to rectify, correct or erase your data except where there is a legal basis for refusal.

1. Information you provide to us
Contact Details – through phone, mail, email and/or web forms
        • Name,
        • Telephone number,
        • Email address

    Personal Details – to be able to offer personalised products/services.

  1. We use Calendly to book consultations. The data provided to Calendly is handled securely and are subject to Calendly privacy policy.   

      • Name,
      • Address,
      • Telephone number,
      • Email address,
      • Birth date,
      • Sex,
      • Medical data 
  2. Payments Details – We use Stripe to process payments for the consultations. All transactional data provided to Stripe is handled securely and is subject to Stripe privacy policy.
        • Name
        • Credit/debit card information,
        • Expiry date,
        • Billing address
2. Cookies

Our website, uses cookies to improve your experience while browsing through it.

Cookies are small simple files that are sent along with pages of this website and stored by your browser on the hard drive of your device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit. Cookies on this website are grouped into three categories: Functional, Statistics and Marketing cookies.

Functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. To be able to offer our clients to book an appointment online we use Calendly, which places functional cookies. 

Statistics cookies

We use Google Analytics that places statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies. 

Marketing cookies

We currently do not use any cookies for marketing purposes.

How we ask permission

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Accept all”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Privacy Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

3. DATA LEGACY keeps visitor or non-returning client information for a maximum of 7 years, in accordance to Data Protection Act. 


This Privacy Policy applies solely to personal data collected by Elvira Gjini via website and/or other means, and does not apply to third part websites. Any personal data collected by is used in accordance with UK data protection legislation.

Elvira Gjini is not responsible for the Privacy Policy of third parties. This Privacy Policy does not apply to any Information that you may provide to third parties, such as other websites linked to our Website. If you access other websites, using the links provided, and provide personal data to them, the privacy policies of those companies determine the uses to which that information is put and this Privacy Policy will no longer apply. We are not responsible for the privacy practices of those websites, and you should contact such third parties directly to determine their respective privacy policies.

Balancing Nutrition Limited Details

Balancing Nutrition is a company incorporated in England and Wales with registered number 13664125 and it operates the Website.